DATA PRIVACY POLICY

1. Our data privacy policy at a glance

General notes

The following notes provide a simple overview of what happens to your personal data when you visit terranigma-solutions.com (this website). Personal data are all data with which you can be personally identified. For detailed information on the subject of data protection, see our privacy policy below.

Data gathering on this website

Who is responsible for data gathering on this website?

The data processing on this website is carried out by Terranigma Solutions GmbH ("Terranigma, "we", "us", "our"). Contact details can be found in the imprint of this website or further below.

How do we gather your data?

Your data is primarily gathered when you provide it to us. This can for example be the information that you enter in a contact form. Other data is collected automatically or with your consent by our IT systems when you visit the website. These are mainly technical data (e.g. internet browser, operating system, or time of the page call). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected to ensure that the website is provided without errors. Other data can be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to receive information free of charge about the origin, recipient, and purpose of your stored personal data at any time. You also have the right to request correction or to demand the deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the limitation of the processing of your personal data under certain circumstances.
Furthermore, you have a right to appeal to the relevant supervisory authority. For this and other questions on the subject of data protection, you can contact us at any time at the address given in the imprint or further below.

Analysis tools and third-party tools

When you visit this website, your surfing behavior can be statistically evaluated. This is mainly done with so-called analysis programs.


You will find detailed information on these analysis programs in the following data protection declaration.

​2. Hosting and content delivery networks (CDN)
 

External hosting


This website is hosted by an external service provider (Hoster: Wix.com, "Wix"). The personal data collected on this website is stored on the servers of the hoster (Wix.com). This may include, but is not limited to, IP addresses, contact requests, meta and communication data, contract data, contact information, names, website accesses, and other data generated by a website.

 

The use of the hoster Wix.com is for the purpose of contract fulfillment towards our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offerings by a professional provider (Art. 6 para. 1 lit. f GDPR).

 

Our hoster Wix.com will process your data only to the extent necessary to fulfill its service obligations and will follow our instructions regarding this data.

3. General notes and mandatory information

Data protection


We (Terranigma Solutions GmbH, "Terranigma", "we", "us, or "our") as the operator of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations and this privacy policy.

 

When you use this website, various personal data is collected. Personal data is information with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how we do this and for what purpose.

 

We would like to point out that data transmission over the internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.


Note on the responsible party

The party responsible for data processing on this website is:


Terranigma Solutions GmbH
Laurentiusstraße 59
52072 Aachen

Register court: Amtsgericht Aachen

Registration number: HRB 23696

Managing directors: Dr. Simon Virgo und Miguel de la Varga

VAT-ID ( according to the German § 27 UStG): DE 329046863

 

Phone: +491745231499
E-Mail: info@terranigma-solutions.com


The responsible party is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke any consent already given at any time. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to
direct advertising (Art. 21 GDPR)

IF THE DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 PARA. 1 LIT. E OR F GDPR, YOU SHALL HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR SPECIFIC SITUATION, INCLUDING PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN PROVE THAT THERE ARE COMPELLING REASONS FOR PROCESSING THAT ARE WORTHY OF PROTECTION, THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS OR THAT THE PROCESSING SERVES THE PURPOSE OF ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS (OBJECTION ACCORDING TO ART. 21 PARA. 1 GDPR).

 

IF YOUR PERSONAL DATA ARE PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT, AT ANY TIME, TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING, INSOFAR AS IT IS CONNECTED WITH SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION ACCORDING TO ART. 21 PARA. 2 GDPR).

Right of appeal to the competent supervisory authority


In the case of infringements of the GDPR, the persons concerned have a right of appeal to a supervisory authority, in particular in the member state of their habitual residence, place of work, or place of the suspected infringement. This right of appeal is without prejudice to other administrative or judicial remedies.

Right to data transferability


You have the right to have data, which we process automatically on the basis of your consent or in fulfillment of a contract, handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only take place to the extent that it is technically feasible.

Information, deletion, and correction


Within the framework of the applicable legal provisions, you have the right to obtain information free of charge at any time about your stored personal data, its origin and recipients, and the purpose of the data processing and, if applicable, a right to correct or delete this data. For this purpose, as well as for further questions regarding personal data, you can contact us at any time at the address given in the imprint or above.

Right to limit processing


You have the right to request the restriction of the processing of your personal data. To do so, you can contact us at any time at the address given in the imprint. The right to restrict processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the review, you have the right to request that we limit the processing of your personal data.

  • If the processing of your personal data was/is unlawful, you may request the restriction of the processing instead of the deletion.

  • If we no longer need your personal data, but you do need it to exercise, defend or assert legal claims, you have the right to demand restriction of the processing of your personal data instead of deletion.

  • If you have lodged an objection in accordance with Art. 21 para. 1 GDPR, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests outweigh the interests of the parties concerned, you have the right to demand that the processing of your personal data be restricted.

4. Data gathering on this website

Cookies


Our Internet pages use so-called "cookies". Cookies are small text files and do not cause any harm on your end device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your end device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your terminal device until you delete them yourself or until they are automatically deleted by your web browser.


In some cases, cookies from third-party companies may also be stored on your terminal device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for the processing of payment services).

 

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping basket function or the display of videos). Other cookies are used to evaluate user behavior or display advertisements.


Cookies that are required to carry out the electronic communication process (necessary cookies) or to provide certain functions that you have requested (functional cookies, e.g. for the shopping basket function) or to optimize the website (e.g. cookies for measuring the web audience) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is given. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of his services. If consent to the storage of cookies has been requested, the storage of the cookies in question will be carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR); the consent can be revoked at any time.


You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for specific cases, or in general, and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.


Insofar as cookies from third parties or for analysis purposes are used, we will inform you of this fact within the scope of this data protection declaration and, if necessary, request consent.

Contact form


If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR, insofar as your inquiry is connected with the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR), provided that the inquiry was made.

The data entered by you in the contact form will remain with us until you request us to delete it, revoke your consent to its storage or the purpose for which it was stored ceases to apply (e.g. after your inquiry has been processed). Mandatory legal provisions - in particular retention periods - remain unaffected.

Inquiry by e-mail, telephone or fax


If you contact us by e-mail, telephone, or fax, your inquiry including all personal data (name, inquiry) will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.

 

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR, provided that your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR), provided that the inquiry was made.


The data sent to us by you via contact inquiries remains with us until you request us to delete it, revoke your consent to its storage or the purpose for which it was stored ceases to apply (e.g. after your inquiry has been processed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

Data privacy policy last revised: 09.06.2020

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