DATA PRIVACY POLICY

Thank you for your interest in our website www.terranigma-solutions.com (hereinafter referred to as the "Website").

 

Responsible for data processing in terms of data protection laws, in particular, the General Data Protection Regulation (GDPR) for this website is:

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Terranigma Solutions GmbH

Laurentiusstrasse 59

52072 Aachen

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Phone: +49 1590 4383478

Email: privacy@terranigma-solutions.com

 

The protection of your privacy is important to us. We collect, process, and use your personal data in accordance with this privacy policy and the applicable data protection laws and regulations.

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"Personal data" under the GDPR means any information relating to an identified or identifiable natural person (hereinafter "data subject"). Personal data is therefore information that relates to you or says something about you personally and can be associated with you, either on its own or in combination with other information.

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In this privacy policy, we would like to inform you in detail about which personal data we collect, process and use when you visit our website.

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1. Data collection

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When you visit our website, we only process your personal data to the extent that is necessary to provide a functional website, to the extent that you have given us your consent and/or to the extent that you have provided us with your data to contact you.

 

We explain our use of cookies in section 2.

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1.1 Log Files

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For technical reasons, your Internet browser transmits various data that are recorded by our web servers (so-called log files). No personal data is collected (in particular no IP addresses). If, however, in individual cases a logged data set is to be classified as personal data under applicable data protection law, we process this data set on the basis of our legitimate interest in this data processing, Art. 6 (1) lit. f GDPR. We use this data to ensure the functionality of the website, in particular to detect and eliminate website errors, to determine the utilization of the website, and to make adjustments or improvements.

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1.2 Contact via e-mail address

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If you contact us via the email address we provide, we will process and store the data you provide to us, including the email address you use to contact us.

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We process and use the personal data you provide to process your inquiries. The legal basis for the data processing is Art. 6 (1) lit. b GDPR. The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected.

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If you are not prepared to provide us with the necessary personal data in the context of your enquiry, we will not be able to process your enquiry.

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1.3 Contact via contact form

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If you contact us via the contact form provided by us, we process and store the data you send us, in particular your contact information (e.g. name, e-mail address).

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We process and use the personal data you provide to process your requests. The legal basis for the data processing is Art. 6 (1) lit. b GDPR. The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected.

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If you are not prepared to provide us with the necessary personal data in the context of your enquiry, we will not be able to process your enquiry.

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1.4 Registration

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As you may know, we provide and operate the LiquidEarth app. Most functions of that app you can only use if you are registered. If you choose to set up an account, you are asked to provide the following information:

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• E-mail address

• Password

• Username

• First name (optional)

• Last name (optional)

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The user accounts are stored centrally on servers that are operated on our behalf.

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We process this data to provide you with a user account and therefor this data processing of the username, email address and password are being done to fulfil our user agreement with you (Art, 6 (1) lit. b GDPR. The username/email address and password are being used for authentication during registration and log in. The entry of the email address and a password are also required to protect the LiquidEarth app and website against misuse and manipulation. This is based on our legitimate interest regarding the safety of our website and app (Art. 6 (1) lit. c GDPR). The registration takes place via a double opt-in procedure. You will be asked to confirm the registration via a confirmation link in an email.

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Regarding your first and last name the legal basis for the data processing is your consent, Art. 6 (1) lit. a GDPR. You can revoke your consent at any time with effect for the future. The legality of the data processing carried out until the revocation remains unaffected by the revocation. You can revoke your consent by deleting your user account or by having us delete them. For this, you can contact our support at any time. Until than or until you manually delete individual registration data, that data is processed.

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​2. Cookies and third-party services
 

Our website uses cookies to make it user-friendly, effective and safer. Cookies are small text files that are stored on your computer and may contain e.g. certain information about your usage behaviour.

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The stored cookies can be viewed and managed for each website. This includes that you can delete already stored cookies and you can generally deactivate the storage of cookies in your browser. You can find out where to set this in the browser you are using by using the help function of your browser.

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Our website uses session cookies to make the site user-friendly, effective and secure.

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Session cookies are deleted when you close your browser. These cookies are used to enable session identification. Users' personal data is not stored.

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Other cookies that are being used are explained below.

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3. Wix.com

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Our website was created using Wix, a website builder from Wix.com Ltd. The website is hosted on the servers of Wix.com Ltd.

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Processing Company:

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Wix.com Ltd, Nemal St. 40, 6350671 Tel Aviv, Israel ("Wix.com")

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According to an adequacy decision within the meaning of Art. 45 GDPR, Israel as a third country grants an adequate level of data protection. Wix.com may pass on the collected data to Wix.com Inc. based in the USA. We would like to point out that, according to the current state of affairs, the USA does not guarantee an adequate level of protection for your personal data in accordance with the Data Protection Regulation (GDPR).

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Essential Cookies:

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Wix.com places essential cookies on our website. These are necessary to ensure the security and functionality of the website.

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For more information on the purpose and scope of data processing at Wix, please visit https://de.wix.com/about/privacy.

 

The legal basis for the collection and processing of the data stored in the cookies is a legitimate interest arising from Art. 6 (1) lit. f GDPR.

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4. Brevo

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We use Brevo as a third-party service to send out our e-newsletters and administer our newsletter mailing lists.

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Processing Company:

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Sendinblue SAS, 106 boulevard Haussmann, 75008 Paris, France.

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Brevo attaches particular importance to the respect for the privacy of the Users and of the confidentiality of their personal data, and is thus committed to processing the data in compliance with the applicable laws and regulations, and in particular Law No. 78-17 of 6 January 1978 relating to Information Technology, Data Files and Civil Liberties (hereafter referred to as the “Data Protection Act”), and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereafter referred to as the “GDPR”).

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For more information on the purpose and scope of data processing at Brevo, please visit:

 https://www.brevo.com/legal/privacypolicy/

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E-Newsletter Subscription:

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If you subscribe to our newsletter, we add your name and email address to our newsletter mailing list, which is managed via Brevo. Note that Brevo will keep your personal data within the EU, please contact Brevo at dpo@brevo.com or by mail to: Sendinblue SAS - DPO Team, 106 boulevard Haussmann, 75008 Paris (France) with questions or concerns about this.

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Unsubscribe from the e-newsletter:

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Every newsletter contains a quick and easy unsubscribe link in its footer.

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When you unsubscribe from a newsletter managed via Brevo you will stop receiving that newsletter, but your details remain on the list of past participants at Brevo’s servers. This is a measure to prevent circumstances such as a member of staff accidentally manually re-adding you.

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However, on request, your details can be permanently removed from the list at Sendinblue’s servers. Please contact us at privacy@terranigma-solutions.com if you would like this to happen.

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5. Stripe

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When you make a purchase on our Website, we use Stripe, Inc. as our payment processing service. Stripe is a global technology company that allows both private individuals and businesses to accept payments over the Internet.

Processing Company:

Stripe, Inc., 510 Townsend Street, San Francisco, CA 94103, USA.

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Stripe collects, processes, and stores data only as necessary to facilitate payment transactions for our Website. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.

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Please see Stripe’s privacy policy here: https://stripe.com/privacy

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For more information on the purpose and scope of data collection and processing by Stripe, please review their privacy policy. We do not store any financial details (credit or debit card numbers).

 

Legal Basis:

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The processing of personal data, such as your name, address, and credit card details, is necessary for the performance of the payment contract between you and us via Stripe, according to Art. 6 (1) lit. b GDPR.

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Data Transfer to the USA:

 

Stripe is based in the US, and the data that is processed through Stripe may be subject to transfer to, and maintenance in, data retrieval systems located outside of the EU. By agreeing to our terms and conditions and this privacy policy, you explicitly consent to the transfer of your data for the fulfillment of your payment on our Website.

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Retention Period:

 

Stripe will retain your Personal Data only for as long as is necessary for the purposes set out in their privacy policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

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Data Security:

Stripe complies with the Payment Card Industry Data Security Standard (PCI-DSS) and uses a variety of security measures to ensure that your data is handled securely.

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Your Rights:

You have the right to request access, rectification, portability, or erasure of your personal data that Stripe holds, as well as the right to data portability. You can also object to the processing or request that processing be restricted. Please contact Stripe directly to exercise these rights.

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Objection and Revocation of Consent:

 

You have the right to revoke your consent to the processing of your personal data by Stripe at any time. Please note that the revocation of consent does not affect the lawfulness of the processing based on consent before its withdrawal.

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6. Encripted Data Transfer

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To protect the security of your data during transmission, we use TLS1.2 encryption.

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7. Your Rights

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According to the regulations of the Federal Data Protection Act and the General Data Protection Regulation, you are entitled to various rights with regard to your data processed by us:

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• According to Art. 15 (1) GDPR you have the right to be informed free of charge about your stored data and according to Art. 15 (3) GDPR you have the right to receive a copy of this data list.

• In accordance with Article 16 of the GDPR, you also have the right to rectify the data we process. Accordingly, you are entitled to correct or complete your data if they are incorrect or incomplete.

• Pursuant to Art. 17 GDPR, you have the right to request that we delete your personal data processed by us.

• According to Art. 18 GDPR, you may request  that the processing of your personal data is being restricted under certain circumstances.

• Pursuant to Article 21 of the GDPR, you have the right to object to the processing of personal data concerning you in certain circumstances.

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If you wish to exercise any of your rights, please contact us by e-mail at: privacy@terranigma-solutions.com.

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7. Right to Appeal to the Supervisory Authority

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Pursuant to Art. 77 of the GDPR, if you are affected by our processing of your personal data , you have the right to lodge a complaint with a supervisory authority if you believe that our processing of personal data violates the General Data Protection Regulation (GDPR).

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Data privacy policy last revised: 28.03.2024